FAQs

Q. Are your lashes reusable?
A. All our lashes are carefully crafted by hand using the finest materials. You can expect to re-use them as much as 20 times with correct care. To view our tips please visit primalash.com

Q. Are your lashes cruelty-free?
A. We are a proud to offer the largest selection of vegan friendly lashes in the UK. For our natural hair ranges, all materials are sourced ethically and humanely and we work closely with our suppliers to ensure our strict welfare standards are met.

Q. Do you ship to my Country?
A. We ship worldwide and offer various services to suit your requirements. All prices are quoted in GBP but you can choose to pay in your local currency should you prefer.

Q. I'm new to lashes, where do I start?
A. Our experienced team can help with any questions you may have. Please email sales@primalash.co.uk for help. For tips on applying your lashes you can view our step by step guide here.